Online Return Request
Please fill out the form below to begin the return process.
IMPORTANT:
- Must be a direct purchase from skyjacker.com
- Return for refund within: 60 days
- Exchange for item within: 60 days
- 10% Restocking Fee
- Return shipping or shipping labels will not be provided by Skyjacker®,
unless it is due to an error on our part.
All Skyjacker® products must be returned within 60 days of invoice date for this policy to apply.
Please review the notes of our Return Policy:
Return Process (if applicable):
-
- After completing the online return form, you will receive an on-screen confirmation and an email confirmation from webreturns@skyjacker.com including your RGA number and a recap of your submitted information.
- With your return, please include a copy of:
- Your emailed return confirmation
- Your original purchase receipt
- You should have received both your return confirmation and your original purchase receipt via email from a skyjacker.com email address. If you do not see them in your email inbox please check your junk folder. If you still cannot find them send an email to webreturns@skyjacker.com stating your issue.
- Ship to:
Attn: WEB999
RGA#_________
212 Stevenson St
West Monroe, LA, 71292, United States.
- Ship to:
Refunds (if applicable):
-
- Once your return is received and inspected, we will send you an email confirmation to notify you that we have received your returned item.
- If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment.
Late or Missing Refunds (if applicable):
-
- If you have not received your refund within 5 days of the received and inspected confirmation, then contact you credit card company or bank. It may take a few days before the refund is officially posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at webreturns@skyjacker.com.