Online Return Request

Please fill out the form below to begin the return process.

IMPORTANT:

  • Must be a direct purchase from skyjacker.com
  • Return for refund within: 60 days
  • Exchange for item within: 60 days
  • 10% Restocking Fee
  • Return shipping or shipping labels will not be provided by Skyjacker®,
    unless it is due to an error on our part.

All Skyjacker® products must be returned within 60 days of invoice date for this policy to apply.

  • Customer Information

  • Phone Number
  • Items

  • Order Number
  • Please upload a copy of your reciept
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB.
    • Items to be Returned (Part#)
    • Reason For Return
    • Agreement

      Data submitted by this form will be used by Skyjacker Suspensions and no one else.

    Please review the notes of our Return Policy:

    Return Process (if applicable):

      • After completing the online return form, you will receive an on-screen confirmation and an email confirmation from webreturns@skyjacker.com including your RGA number and a recap of your submitted information.
      • With your return, please include a copy of:
        • Your emailed return confirmation
        • Your original purchase receipt
      • You should have received both your return confirmation and your original purchase receipt via email from a skyjacker.com email address. If you do not see them in your email inbox please check your junk folder. If you still cannot find them send an email to webreturns@skyjacker.com stating your issue.
        • Ship to:
          Attn:  WEB999
          RGA#_________
          212 Stevenson St
          West Monroe, LA, 71292, United States.

    Refunds (if applicable):

      • Once your return is received and inspected, we will send you an email confirmation to notify you that we have received your returned item.
      • If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment.

    Late or Missing Refunds (if applicable):

      • If you have not received your refund within 5 days of the received and inspected confirmation, then contact you credit card company or bank. It may take a few days before the refund is officially posted.
      • If you’ve done all of this and you still have not received your refund yet, please contact us at webreturns@skyjacker.com.

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