Terms and Conditions
Agreement between User and https://Skyjacker.com
Welcome to https://skyjacker.com. The skyjacker.com website (the “Site”) Is comprised of various web pages operated by Skyjacker Suspensions (“Skyjacker”). https://skyjacker.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein the (the “Terms”). Your use of https://skyjacker.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.
https://skyjacker.com is an E-Commerce Site.
We design and sell a wide variety of suspension lift kit components, shock absorbers, stabilizers and other aftermarket items. We want to assure our customers that we have spent the necessary time and testing to design a suspension system to meet the level of perfection they deserve.
Visiting https://skyjacker.com or sending email to Skyjacker® constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Skyjacker® is not responsible for third party access to your account that results from theft or misappropriation of your account. Skyjacker and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Skyjacker® does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://skyjacker.com only with permission of a parent or guardian.
In a situation where a Skyjacker® product is found to contain a defect in material or workmanship within the stated warranty period (unless caused by one or more of the above stated conditions), Skyjacker®, at its option, will either replace the product or repair the product.
To make a claim under this limited lifetime warranty, purchaser must:
1) Call Skyjacker® at (318) 388-0816 for customer service to receive a return authorization number which must be written on the outside of the product’s package.
2) Include the Original purchase receipt (or copy) indicating the place of purchase, date of Purchase, and amount paid.
3) An authorized Skyjacker dealer must inspect the product and confirm that the “Driver Warning” decal is properly displayed, and
4) Return the product freight prepaid to the place of business originally purchased.
Each of these above-mentioned terms must be met in order to qualify for warranty coverage.
Freight charges, installation cost, labor cost, damage to related components, cost incurred due to down time of vehicle, normal wear and tear, lost profits and incidental or consequential damages are not covered under this lifetime warranty. If any questions exist in regard to this limited lifetime warranty, please write to:
Attention: Customer Service Department
P.O. Box 1678, West Monroe, Louisiana 71294, or
call our office at (318) 388-0816.
Web Return Policy
- Must be a direct purchase from skyjacker.com
- Return for refund within: 60 days
- Exchange for item within: 60 days
- 10% Restocking Fee
- Return shipping or shipping labels will not be provided by Skyjacker®, unless it is due to an error on our part.
- You can create your return request online here.
This is our Standard Return Policy. All Skyjacker® products must be returned to Skyjacker® within 60 days of invoice date for this policy to apply.
Please review the notes of our Return Policy:
- Return Process (if applicable):
- After completing the online return form, you will receive an on-screen confirmation and an email confirmation from email@example.com including your RGA number and a recap of your submitted information.
- With your return, please include a copy of:
- Your emailed return confirmation
- Your original purchase receipt
- You should have received both your return confirmation and your original purchase receipt via email from a skyjacker.com email address. If you do not see them in your email inbox please check your junk folder. If you still cannot find them send an email to firstname.lastname@example.org stating your issue.
- Ship to:
212 Stevenson St.
West Monroe, LA, 71292, United States.
- Ship to:
- Refunds (if applicable):
- Once your return is received and inspected, we will send you an email confirmation to notify you that we have received your returned item.
- If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment.
- Late or Missing Refunds (if applicable):
- If you have not received your refund within 5 days of the received and inspected confirmation, then contact you credit card company or bank. It may take a few days before the refund is officially posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Links to Third Party Sites/Third Party Services
https://skyjacker.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Skyjacker and Skyjacker is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Skyjacker is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Skyjacker of the site or any association with its operators.
Certain services made available via https://skyjacker.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://skyjacker.com domain you hereby acknowledge and consent that Skyjacker may share such information and data with any third party with whom Skyjacker has a contractual relationship to provide the requested product, service or functionality on behalf of https://skyjacker.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Skyjacker or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Skyjacker content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Skyjacker and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, expressed or implied, to the intellectual property of Skyjacker or our Licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or program that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Skyjacker has no obligation to monitor the Communication Services. However, Skyjacker reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Skyjacker reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Skyjacker reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Skyjacker’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Skyjacker does not control or endorse the content, messages or information found in any Communication Service and, therefore, Skyjacker specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Skyjacker spokespersons, and their views do not necessarily reflect those of Skyjacker.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to https://skyjacker.com or Posted on Any Skyjacker Web Page
Skyjacker does not claim ownership of the materials you provide to https://skyjacker.com (including feedback and suggestions) or post, upload, input or submit to any Skyjacker Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Skyjacker, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Skyjacker is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Skyjacker’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The Service is controlled, operated and administered by Skyjacker from our offices within the USA If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Skyjacker Content accessed through https://skyjacker.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Skyjacker, its officers, directors, employees,agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Skyjacker reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Skyjacker in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. ln the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Skyjacker agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SKYJACK.ER SUSPENSIONS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
SKYJACKER SUSPENSIONS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS lS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. SKYJACKER SUSPENSIONS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Termination/ Access Restriction
Skyjacker reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Louisiana and you hereby consent to the exclusive jurisdiction and venue of courts in Louisiana in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Skyjacker as a result of this agreement or use of the Site. Skyjacker’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Skyjacker’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Skyjacker with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Skyjacker with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Skyjacker with respect to the Site. A printed version of this agreement am of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Skyjacker reserves the right, in its sole discretion, to change the Terms under which https://skyjacker.com is offered. The most current version of the Terms will supersede all previous versions. Skyjacker encourages you to periodically review the Terms to stay informed of our updates.
Skyjacker welcomes your questions or communications regarding the Terms:
P.0. Box 1678
West Monroe, Louisiana 71294
Effective as of May 25, 2018